Satisfaction Guarantee

We guarantee your satisfaction.  If for any reason you’re not satisfied with the merchandise you receive, you may return it in unused condition within 15 days of purchase for an exchange or full refund.

Please contact us by phone for instructions for shipping the product back to our store.  Please use the original packaging and send the product via a registered carrier with tracking capabilities. You are responsible for return shipping charges but will be reimbursed for the original purchase price if the product is deemed acceptable.  The original shipping fee (from our store to you) is non-refundable.

Please include with your package:

  • receipt or shipping invoice
  • customer name
  • customer address
  • customer telephone number

Warranties on Third-Party Products

On third-party products, all warranty claims are to be submitted from the purchaser to the original manufacturer.  Please see the manufacturer’s website for more information.